hoysK

hoysK is a team communication and customer engagement platform that brings conversations, calls, contacts, and customer interactions into one place.

With hoysK, businesses and teams can manage customer conversations, respond to messages, handle calls, organize contacts, and stay updated with real-time notifications from a single mobile application.

Key Features

Team Inbox Manage customer conversations from a unified team inbox. View open and closed conversations and organize incoming messages across teams.

WhatsApp Bot Conversations View automated WhatsApp conversations and transfer conversations to your team when human assistance is needed.

Team & Agent Assignment Assign conversations to teams and individual agents to help ensure customer requests reach the right person.

Call Management Manage call activity and receive notifications for incoming calls.

Contact Management Search and manage customer contacts and view relevant contact activity.

Real-Time Notifications Receive notifications about new messages, conversations, and calls.

Media & File Sharing Send and receive photos, videos, voice recordings, audio files, and other supported attachments through conversations.

Customer Communication Keep customer conversations organized and accessible to your team, making it easier to follow up on requests and provide timely responses.

Secure Communication Communication between the app and its services is transmitted over secure connections.

Discovery signals