SyvaSoft Support app icon

SyvaSoft Support

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SyvaSoft Support is the mobile help desk for SyvaSoft customers

By SyvaSoft Business Solutions Private Limited · Productivity
Debuts score 76NewRate it first

Why we expect it: Clear, well-organised ticket and chat features with secure sign-in make this a dependable companion for SyvaSoft customers.

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In short

SyvaSoft Support is a mobile help desk for customers of SyvaSoft Business Solutions. Users raise tickets with attachments, track progress, chat with the support team, and get push notifications when replies arrive. One standout feature is the ability to reply to chat messages directly from the notification.

Summary by Debuts, based on the App Store listing.

About

SyvaSoft Support is the mobile help desk for SyvaSoft customers. Raise an issue, follow its progress and talk to our support team, wherever you are.

TICKETS • See all your tickets in one place, with Open and Resolved views and search • Raise a new ticket in seconds • Add photos, videos, files and voice messages to a ticket • Mark a ticket as solved when your problem is fixed, or write again to reopen it • Rate how we did once a ticket is resolved

CHAT • Chat directly with the SyvaSoft support team • Group conversations with your colleagues and our team • Send voice messages, photos and attachments

NOTIFICATIONS • Get a push notification as soon as we reply to your ticket or message you • Reply to chat messages straight from the notification • Tap a notification to open that ticket or conversation

ALSO • Stay signed in securely; your password is kept in the iOS Keychain • Light and dark themes

SyvaSoft Support is for customers of SyvaSoft Business Solutions. Sign in with the account our team has set up for you. If you don't have one, contact us at sales@syvasoft.com.

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